Real-time chat & translation All three service types let you chat with your driver instantly, and every message is auto-translated so you can stay in your most comfortable language.

Your QR code lives at the bottom of the voucher. When the driver asks, tap the '+' icon next to the chat input to pop it open instantly.

Airport Pickup Service

1

Booking & Voucher

After completing your booking on the website, you'll receive a voucher link via LINE or WhatsApp. The voucher contains detailed driver information, vehicle details, and pickup location.

2

Driver Arrival & Call Taxi

When the driver arrives at the temporary waiting area near the airport, you'll receive a chat notification and the "Call Taxi" button will appear right inside LINE or WhatsApp.

Important: The Call Taxi chat alert only appears after the driver checks in near the terminal.

3

Pickup Point & Boarding

Go to the designated pickup point listed at the bottom of the voucher and tap the Call Taxi button inside the chat message. The driver will drive straight to you.

Driver Arrival Alert

Receive notification when driver arrives nearby

Move to Pickup Point

Go to designated pickup location

Call Taxi Chat Alert

Tap the button inside the chat once you're at the pickup point

QR Code Verification

Tap the '+' icon beside the chat input to open the QR card at the bottom and show it to the driver.

Airport Pickup Features
  • Notification when driver arrives near airport
  • Call Taxi chat alert appears as soon as the driver is nearby
  • Tap the chat button after you reach the pickup point
  • Driver comes to pickup point
  • QR verification after boarding via the chat '+' icon

Airport Drop-off Service

1

Booking & Preparation

After completing your booking on the website, check your voucher. The driver will arrive directly at the pickup location at the scheduled time.

2

Driver Arrival Notification

When the driver arrives at the pickup location, you'll receive an arrival notification with a photo. Check the driver's exact location in your voucher.

3

Boarding & QR Code

Meet the driver, board the vehicle, then tap the '+' icon next to the chat input to open the QR card at the bottom of your voucher for scanning.

Important Airport Drop-off Notice

Please consider your flight check-in time carefully!

  • Domestic flights: Arrive at airport 2 hours before departure
  • International flights: Arrive at airport 3 hours before departure
  • Allow extra time for traffic conditions

Booking Confirmation

Check pickup time and location in voucher

Arrival Notification

Photo notification when driver arrives

Boarding

Go to driver's location and board

QR Code Verification

Tap the '+' icon beside the chat input to open the QR card and complete verification.

Airport Drop-off Features
  • Driver arrives directly at pickup location
  • Arrival notification with photo
  • No Call Taxi button
  • Board immediately and verify with the QR card opened from the chat '+' icon
  • Depart early considering flight time

City Transfer Service

1

Booking & Location Setup

Set your pickup and destination locations on the website and make a booking. Includes all transfers where neither pickup nor destination is an airport.

2

Driver Arrival Notification

When the driver arrives at the pickup location, you'll receive an arrival notification with a photo. Check the driver's exact location in your voucher.

3

Boarding & QR Code

Meet the driver, board the vehicle, then tap the '+' icon next to the chat input to open the QR card at the bottom of your voucher for scanning.

Location Setup

Enter pickup and destination

Arrival Notification

Photo notification when driver arrives

Boarding

Go to driver's location and board

QR Code Verification

Tap the '+' icon beside the chat input to open the QR card and complete verification.

City Transfer Features
  • All transfers where neither pickup nor destination is airport
  • Driver arrives directly at pickup location
  • Arrival notification with photo
  • No Call Taxi button
  • Board immediately and verify with the QR card opened from the chat '+' icon

Frequently Asked Questions

The Call Taxi button is not visible
The driver may not have arrived at the temporary waiting area near the airport yet. The button activates automatically after the driver arrives. If delayed more than 10 minutes, please contact us via chat.
What happens if my flight is delayed?
If you entered your flight information when booking, we monitor delays in real-time and adjust driver dispatch accordingly. We'll wait for you at no extra cost.
How early should I depart for airport drop-off?
Considering traffic conditions, aim to arrive at the airport 2 hours before domestic flights and 3 hours before international flights. Allow extra time during rush hours or weekends.
Should I use LINE or WhatsApp?
Both channels provide the same service. Choose the messenger you use more frequently.